Hotel Terminology
Time: 1 Hour Topic: Hotel Terminology Objective: For the student to identify the use of different sentence constructions used in different Hotels. This lesson will demonstrate the vocabulary used in the Hotel Industry and highlight the importance of the voice tones used in sentence constructions. Please take a look at the following greetings used in the Hotel Industry. The purpose of this, is to demonstrate where to apply and how to apply formal and informal sentence constructions. “Good morning this is the St James Hostel” ( 2 star) “Good morning this is the Marriott Hotel in Swiss Cottage, How can I help you?” (4 Star) “Good morning this is the Park lane Hilton, this is Simon speaking, how may I help you?” These are all questions that require a very different response. All these hotels appeal to different types of clients, and every question indicated above requires a different response both in terms of voice tone and in terms of sentence structure. As a speaker, it is ultimately you